In the prompt that comes up, start typing the full name of the mailbox you wish to open, not the email name. In the menu that appears, select “Add shared folder.”
When you are signed in to the Office 365 OWA, in the folder menu on the left right-click on the Folder drop down button. If you need to access a shared mailbox and wish to do so through the Office 365 Outlook Web App (OWA) rather than your desktop/laptop Outlook client, you can access this shared mailbox in several ways:Īdded to your personal mailbox, Through your personal mailbox, or Directly with a specific URL How To: Access a shared Office 365 mailbox in OWA
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